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Frequently Asked Question

Do I need Inbox Monster if I use an ESP?

Your ESP provides many valuable services. Often, your ESP will use a service like Inbox Monster to keep an eye on things. Consult your ESP to determine if they are indeed monitoring real-time deliverability and please don’t hesitate to reach out if we can help in any way.

Do inbox providers safelist email marketers that follow best practices?
While it’s true that following email best practices will likely result in a strong sender reputation and inbox placement, inbox providers no longer provide safelist status to mailers. Today, it’s more important than ever to make deliverability monitoring a fundamental part of all your campaigns.
How do you fix deliverability issues once they start?
No two deliverability issues are alike. That’s why it’s so important to have an experienced and trusted deliverability analyst on your side. Inbox Monster’s analysts deliver weekly deliverability analysis and can help fix small problems before they have large effects on your reputation.
How does Inbox Monster compare with other deliverability services?
Inbox Monster and other services offer standard deliverability monitoring tools that help companies measure reputation and inbox placement and remediate issues when and if they arise. Inbox Monster is unique in that we offer unlimited event testing, pricing options for companies of all sizes, and a 30-day free trial.
What variables will affect inbox placement the most?
In our experience, inbox placement is most influenced by the following factors:

1) customer engagement
2) authentication
3) complaint rates
4) traps / blocklists

Inbox Monster users can monitor all these factors and more to keep their reputation high and their emails in the inbox!

How long does it take to set up my account?
Setting up your Inbox Monster account is easy. After signing up for a plan and agreeing to our Terms of Service, submit the information requested in the Setup Guide and we’ll send you what you need to become an Inbox Monster.

Have additional questions? Call today: 844-INBOXMO