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Expert Services

Truth: You need an expert by your side

Sending email is a lot. And the rules are constantly changing. That’s why having proactive support to help you make it to the inbox is just worth it. For your sanity and bottom line.

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A few of our fans

IP Warming

Proactive Monitoring

Spamtrap & Blocklist Remediation

Sending Strategy

DMARC & Authentication

Engagement

IP Warming

Help, I’m moving to a new sending platform!

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Moving to a new ESP is rarely neat and tidy. We’ll use our decades of experience to help you make a plan for the unwieldy, including creating smart warm up plans and remaining flexible as we work through it together.

Proactive Monitoring

I don’t have time to keep an eye on all the right metrics.

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We go deep on our customers’ programs, staying on top of all the key inboxing metrics so you can keep your head down with other things.

Spamtrap & Blocklist Remediation

Oh my, I’ve landed on a blocklist/hit a spamtrap!

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We’ve got you when you need it most. Count on us to alert you to any troublesome blocks or traps—and to help you work through the solution, including using our deep industry connections to mitigate on your behalf.

A card reading "spamtrap detected, remediation in progress"

Sending Strategy

Who do I send to get the most from my program?

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Right audience, right message, right time can leave your head spinning. We’ll partner up to be sure your content, subject lines and audiences are on point.

DMARC & Authentication

Is my email program set up right from a technical perspective?

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Ensure your domains and IPs are configured properly with expert advice on SPF, DKIM, DMARC and every other acronym in the alphabet.

SPF, DKIM, DMARC locked and loaded

Engagement

My program just isn’t performing like it should.

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How can you maximize ROI while still protecting your reputation? How can you get the most from subscribers you have—and attract the ones you don’t? We’re here to help you make smart decision for your program.

two monsties talking to each other. One says "I've tried everything. Still no results". The other replies "You're not alone. Let's get strategic"
A card reading "spamtrap detected, remediation in progress"SPF, DKIM, DMARC locked and loadedtwo monsties talking to each other. One says "I've tried everything. Still no results". The other replies "You're not alone. Let's get strategic"

Want to see what is really happening in the inbox?

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Customer Stories

A combo that shines: Outstanding technology + hands-on support

The sparkling combination of a best-in-class platform and trustworthy support proved to be just the formula for success for up-and-coming online jeweler Worthy.com.

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You’re our best advocates

Seeing the impact that our expert support provides makes our little green hearts happy.

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"While the platforms and technology are critical, what I value most from the IM team is their partnership. When dealing with deliverability issues, you need someone in your corner who will go beyond the scripted recommended best practices."

CRM Director in Real Estate

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"Inbox Monster has been head and shoulders the best I've come across from technology to support. What helps them stand out other than the usability of the tool itself is the proactive support."

Digital Marketing Strategist in Retail

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"[Our rep] is on top of his game, alerting and taking action to issues before we even see there is an issue. He is friendly and down to earth making our calls efficient and fun."

Marketer in Retail

"Nothing has come close to the data and level of service provided by Inbox Monster."

Technical Architect in Technology

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"I appreciate our Deliverability Expert, who's always available for questions, and more importantly, actively (!) monitors and intervenes on deliverability/placement issues."

Email Marketing Manager inTechnology

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Meet the monsters

We’re email geeks who have been in the trenches, just like you. Meet the crew that’s ready to make magic happen. And silly faces. We like to make those, too.

Learn more about us
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Let us take you for a test drive

Not sure how expert support fits into the mix with your team? We’d be happy to talk it out, and we can even show you a few examples of our deliverables.

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