Let’s face it: A lot of what email teams have to deal with isn’t intuitive. Sifting through deliverability data to troubleshoot issues can be a slog. Designing the right creative to increase conversions is tricky. Building an email is one thing, but nailing everything before and after the send is a ton of work.
What if you had a monster-sized assistant that could help along the way?
Now with Monster Chat and the rest of Inbox Monster’s AI-enabled features, you don’t have to go at it alone.
Our AI intelligence provides actionable insights across the entire pre-send and post-send workflow, demystifying complex deliverability data and offering strategic recommendations for optimizing your creative. Teams can get a comprehensive view of their end-to-end email program and identify opportunities to improve inbox placement and performance.
Say Hello to Monster Chat
Very few brands have a deliverability expert sitting right next to them. When a problem arises on your team, who do you turn to?
Monster Chat, Inbox Monster’s AI-powered chatbot, is here to help you make sense of your email program. By combining frontier models with 20 years of our team’s historical knowledge, Monster Chat can summarize the status of your organization’s deliverability data.
Rather than guessing what’s going on, you can ask Monster Chat anything, from “What was my average inbox placement in the last month?” to “How many spamtraps did I hit in the holiday season last year?”
Using Monster Chat is like having your own personal deliverability consultant on call. One that won’t drink all your cold brew and spoil last night’s episode of your favorite show.
Inbox Monster’s AI Intelligence
Unlike other platforms, Inbox Monster’s AI tools aren’t an upsell or an add-on. Whether you’re a self-service user or an enterprise customer, you get access to intelligent features across our product line.
Here are all the ways you can benefit from our feature set, with more innovations added on a continual basis:
Deliverability Suite
- Communicate with Monster Chat, which uses natural, conversational language to answer questions about your deliverability data within Inbox Monster.
- Receive easy-to-understand summaries and key observations of all deliverability data, including inbox placement testing, blocklist and spamtrap monitoring, sender reputation, subscriber insights and DMARC.
Creative Suite
- Gain a comprehensive AI analysis of each and every creative rendering with content and design performance evaluations and strategic recommendations.
- Predict campaign performance with forecasted KPIs, such as open rate, click-through rate (CTR) and conversion rate, based on brand benchmarks, creative strength and seasonal factors.
- Receive subject line alternatives, optimal send times and audience targeting recommendations to improve open and click performance.
- Benchmark your brand’s email strategy against top competitors to identify differentiators and performance gaps, so you can strategically position campaigns to outperform competitors' programs.
- Inspire innovation beyond traditional optimization tactics with radical experiments designed to drive outsized engagement or viral impact.
Our Approach to AI Tools
We at Inbox Monster have always viewed artificial intelligence as an enabling technology, both internally for our employees and externally for our customers. While AI can add value to many use cases, our approach has been to thoughtfully and transparently apply AI to erase friction for email teams.
We also recognize that not every organization will have the same comfort level with AI tools, so optionality in our platform is paramount. We’ll never paywall AI features for customers who want them or require them for those who don’t.
That’s also why Inbox Monster is ISO 42001-certified, to ensure our AI technology is secure and accurate by design and held to the highest standards of data privacy and governance.
“Our core philosophy at Inbox Monster is that AI is a force multiplier to enable better outcomes for our customers. We’re here to remove the boring and surface the extraordinary, all while always keeping an ethical and innovative human at the wheel.” ~ Matt McFee, Managing Director of Inbox Monster
To learn more about Inbox Monster’s approach to AI product development, please visit our Trust Center.
AI Innovation With Integrity
Today’s leading AI tools are more than a sparkle icon slapped on a generic LLM. They provide one-click access to a wealth of information, allowing teams to move faster and send better.
Inbox Monster is dedicated to upholding uncompromising ethics and building AI tools that are as safe as they are powerful.
If you’re interested in trying these tools for yourself, reach out to our team and schedule a demo. We’d love to get your feedback!
FAQs About Inbox Monster’s AI Intelligence
Which features in Inbox Monster are AI-enabled?
In the Deliverability Suite, AI summaries and observations are available throughout, including inbox placement testing, blocklist and spamtrap monitoring, reputation management, subscriber insights and DMARC.
In the Creative Suite, AI analysis offers a full content assessment, including design performance, behavioral insights, predicted performance metrics, subject line alternatives, send time and audience targeting recommendations, competitive analysis, radical experiments and more.
Additionally, all Inbox Monsters can access Monster Chat, our AI-enabled chatbot, which combines frontier models with 20 years of our team’s historical knowledge to accurately summarize the status of an organization’s deliverability data.
How can you tell which features are AI-enabled?
AI-enabled features are easily identifiable in the Inbox Monster platform. AI summaries in the Deliverability Suite are labeled as such and branded in purple with the sparkle icon. Creative Suite users can click the AI Analysis tab on any rendering to access a content assessment and an overview of the template.
Can you turn AI-enabled features off?
Yes, users can decide whether to enable or disable AI features. AI analyses can also be customized in a user’s Creative Rendering settings.
What are Inbox Monster’s policies around AI governance, security and risk management?
Inbox Monster develops AI systems for internal use by employees and for external use by customers. Inbox Monster trains all its models using only internal sample data and does not include any PII or confidential information in its training process, or with any AI system.
Inbox Monster is ISO 42001-certified and offers transparent documentation on its AI training data, security, monitoring, risk management and governance. Please visit our Trust Center to review our point of view on AI and access our policies.
